FAQ

Are 3.6v and 3.7v batteries compatible?

Basic Lithium-Ion battery voltage is 3.6x volts, some round up to 3.7 volts, some round down to 3.6 volts. It is the same. Batteries that have 2 sets of cells in stacked serially will be marked either 7.2 volts or 7.4 volts, again, they are actually the same

How do I know you are a reputable shop?

One way to check our reputation is by looking at some reliable thirdparty ratings. You can check our Paypal "Seller Reputation" as you go through their payment process. For convinence, we included a recent copy here.

Are these battery new?

These are brand new batteries. They are not OEM but guaranteed to be fully compatible to the original battery. In most cases, they carry a higher capacity rating than the original.

These batteries are cheap. Are they refurbished?

No they are not. These are brand new from the factory. We import directly from factories in Asia. We by passed all middleman and can pass on the savings to you.

I paid already, when will you ship?

After your payment is received, we will ship in 1 to 2 business days. You will receive an email from us when we ship.

I have not received any email from you

Make sure you don't filter out email from us. Sometimes our notification email gets filtered out as spam. Sometimes email servers send us a link to "confirm our identity". We can not click on these links. So make sure you are not filtering email from us.

Can we use purchase orders?

At this time we can't process purchase orders. Please use money order to buy. For details click on the "Payments" link above.

Do you ship to international locations?

We only ship to US and Canada. We do not ship to other countries. Click on the Shipping link above for details.